Article: FAQs
FAQs
WHAT IS A DECANT?
A decanter refers to a perfume sample in a smaller bottle. Decanting is the process of transferring a liquid from one container to another.
We transfer perfumes from their original bottles to smaller sizes to make them easier to try.
HOW TO ORDER A SAMPLE / DECANT?
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Browse our selection of designer and niche fragrances.
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Choose the sample format you wish to test.
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Add to cart.
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Select your payment method and complete your order.
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Enjoy your fragrance!
ARE THE PERFUMES 100% AUTHENTIC?
Absolutely. All our perfumes are 100% authentic .
Our products are carefully hand-picked from original bottles, purchased from authorized retailers or directly from the brands.
We do not sell any fakes, counterfeits or imitations .
The fragrance is never altered—only the bottle changes, allowing you to discover the fragrance.
We are not affiliated with any brand or manufacturer, and are not authorized to repackage their products. However, we guarantee that the contents are original and simply repackaged by us .
HOW ARE DECANTS MADE?
Each sample is manually collected to order in our sterile laboratory.
Using a sterile syringe, we transfer the original perfume into a new atomizer, without changing the fragrance.
WHY DO YOU OFFER DECANTS?
Decanting allows customers to test a fragrance before purchasing a full size .
Our sample sizes are also perfect for traveling and for varying your pleasures without a large investment.
HOW LONG DOES A SAMPLE LAST?
It depends on your usage. Here is an estimate of the number of sprays per size:
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2 ml: approx. 30 sprays
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3 ml: approx. 45 sprays
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5 ml: approx. 75 sprays
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10 ml: approx. 150 sprays
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32 ml: approx. 480 sprays
HOW DO I STORE MY SAMPLE?
Store your perfumes in a cool, dry place away from light .
A drawer, cupboard, or cabinet are ideal locations. Keep the bottles upright to prevent leakage.
DO THE SAMPLES HAVE A SPRAY OR DIP STEM?
All our samples come with a spray bottle for easy application.
ARE THE SAMPLES LABELED?
Yes, each sample is labeled with the perfume name and brand . Premium atomizers have a label on the inner glass bottle.
WHAT DOES A SAMPLE ORDER CONTAIN?
You will receive a real perfume , hand-picked from its original bottle, packaged in an atomizer with spray and professional label .
WHY GLASS BOTTLES AND NOT PLASTIC?
Glass preserves the quality and longevity of the fragrance better than plastic.
We use high quality glass , durable but handle with care.
ARE THE SAMPLES SUITABLE FOR TRAVEL?
Yes! All our sizes comply with TSA regulations for air travel.
Glass bottles are sturdy but require a little care.
WHERE DO YOU DELIVER?
We offer worldwide shipping , with free shipping to the United States .
International rates vary depending on your location.
WHAT ARE THE DELIVERY COSTS?
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United States: Free shipping, no minimum purchase
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International: Rates depend on your country
HOW LONG DOES DELIVERY TAKE?
Delivery generally takes 2 to 3 business days . Delays may occur depending on the carrier.
HOW DO I TRACK MY ORDER?
Log in to your account on our site, view your orders, and access tracking information.
CAN I CANCEL MY ORDER?
Yes, if the order has not yet been shipped .
If it has already left, you can return the unopened package to us at your expense . A refund will be issued after receipt and verification.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept:
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Bank cards: Visa, Mastercard, American Express, Discover
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Apple Pay, Google Pay, Shopify Pay
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Diners Club, Bitcoin
WHAT IF I RECEIVED A DAMAGED OR INCORRECT PRODUCT?
Contact us with details and a photo of the product received.
We will make a replacement.
WHAT IF MY PACKAGE IS MARKED “DELIVERED” BUT I HAVE NOT RECEIVED IT?
We are not responsible for packages declared delivered but not found.
Sometimes packages marked "delivered" may arrive a day or two late.
CAN I REQUEST A FRAGRANCE THAT IS NOT ON THE SITE?
Yes, please let us know! We will do our best to accommodate your request.
CAN I RETURN OR EXCHANGE MY SAMPLE?
We do not accept returns or exchanges for samples.
Since our products are guaranteed authentic upon shipment, we cannot guarantee that a return has not been tampered with.
