FAQ — Frequently Asked Questions
Everything you need to know about our decanters, ordering and delivery.
Decants & Authenticity
What is a "decanter"?
A decanter is a smaller sample size. "Decanting" involves transferring a perfume from its original bottle to a smaller atomizer to allow for testing.
How do I order a decanter/sample?
- Browse our selection of designer perfumes and niche brands.
- Choose the capacity (2 ml, 3 ml, 5 ml, 10 ml, 20 ml).
- Add to your cart.
- Select your payment method and confirm.
- Enjoy your fragrance!
Are the perfumes 100% authentic?
Yes, 100% authentic. Our decanters come from original bottles purchased from authorized retailers or official channels. We do not sell copies, dupes, or imitations.
The fragrance is not altered : we simply transfer the e-liquid into a new atomizer for testing. Our company is independent of manufacturers and brand owners: we have no affiliation with them, and we are not authorized by them to repackage products on their behalf.
How do you proceed with the decanting?
Each sample is prepared by hand on demand, in a clean environment. Using a sterile syringe , we measure and transfer the perfume from the original bottle to a new atomizer , without altering the fragrance.
Why do you decant perfumes?
Decanting allows you to test a fragrance before buying a full-size bottle. It's ideal for traveling or discovering several perfumes without a large investment .
How long does a sample last? (number of sprays)
- 2 ml: ~ 30 sprays
- 3 ml: ~ 45 sprays
- 5 ml: ~ 75 sprays
- 10 ml: ~ 150 sprays
- 20 ml: ~ 300 sprays
(These values are indicative and vary depending on the pressure and atomizer.)
How do I store my sample?
Store your perfumes in a cool, dry, and dark place, away from direct light and humidity. Ideally, store them upright (in a drawer, cabinet, or closed unit) to minimize the risk of leakage.
Spray or "dab" tip (to be placed)?
All our samples are supplied with a spray for simple and clean application, except for the 1ml bottles.
Are the samples labeled?
Yes, each sample is labeled with the name of the perfume and the original brand.
What exactly do I receive when I order a sample?
You receive an authentic perfume, decanted by hand from its original bottle, repackaged in a sample format with spray and professional labeling , then carefully packaged in a velvet pouch for a refined presentation and optimal protection.
Plastic bottles by default + glass option at €0.95
Our decanters are offered by default in quality plastic bottles , lightweight and resistant, designed to preserve the fragrance in good conditions.
For those seeking a more premium experience, we offer a glass bottle option available for an additional €0.95 . Glass provides better long-term olfactory stability and a more elegant presentation.
Are samples allowed in the airplane cabin?
Yes. Our volumes comply with cabin baggage regulations (< 100 ml per container, in a resealable bag according to current regulations). The glass bottles are robust but still delicate.
Shipping & Tracking
Where do you deliver?
We ship worldwide . Free delivery is offered on orders over €30 (see website for details). International shipping rates vary depending on the destination.
What are the delivery charges?
Free delivery is offered for orders over €30 .
For all orders under €30 , delivery charges apply as follows:
– France: €3.95
– International: €4.95
No customs fees or import taxes apply, regardless of the country of delivery.
What are the shipping and delivery times?
Preparation/shipping generally takes 1 to 3 business days from France.
- France : 2–3 business days (indicative)
- International : 3–15 business days depending on the destination and customs
Delays beyond our control may occur (busy periods, customs, carriers).
How can I track my order?
My package is marked "delivered" but I haven't received anything.
Once the package has been scanned and delivered by the carrier to the address provided, we cannot be held responsible for any subsequent loss or theft. Please wait 24–48 hours (the package may still be in transit) and then contact the carrier to file a claim. We will assist you if possible.
Orders, Payment & Customer Service
Can I cancel my order?
Yes, as long as the order hasn't been shipped . If it has already been shipped, you can return the unopened package to us (at your expense). After receiving and inspecting it, we will process the refund.
What payment methods do you accept?
We accept all major secure payment methods:
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay.
I received a damaged or incorrect item, what should I do?
Contact us within 48 hours with your order number, a description, and photos . After verification, we will offer a replacement or a suitable solution .
May I request a fragrance that you don't carry?
Yes, tell us which one! We will do our best to get it for you or offer you an alternative.
Do you accept returns or exchanges of decanters?
We do not accept returns/exchanges of decanters for refunds, as we guarantee authenticity upon shipment and cannot guarantee integrity after return. See our Shipping & Refund Policy .